Check Your NHIF Number

The National Hospital Insurance Fund (NHIF) in Kenya is a government-run social health insurance program that provides accessible and affordable healthcare services to all Kenyan citizens.

As a member, it’s essential to know your NHIF number, which serves as a unique identification for your account. In this blog post, we will discuss several methods to check your NHIF number, including online, through SMS, and by contacting NHIF customer care.

How To Check Your NHIF Number

Method 1: Checking NHIF Number Online

  1. Access the NHIF Website: Open your preferred web browser and navigate to the official NHIF website at [].
  2. Click on “Self Care” Portal: On the NHIF homepage, locate and click on the “Self Care” portal. This will take you to the online self-service platform.
  3. Login or Register: If you have an account, log in using your credentials. If not, you’ll need to register by providing your personal details, including your NHIF card number, ID/passport number, and phone number.
  4. Access Your NHIF Number: Once logged in, you should be able to view your NHIF number on your profile page. It might also be listed as your NHIF account number.

Method 2: Checking NHIF Number Via SMS

  1. Send an SMS: Send an SMS with your ID number to 21101 in the following format: “ID*your ID number” (e.g., ID 12345678).
  2. Receive Your NHIF Membership Number: By typing the word “ID” followed by your ID number and sending it to the shortcode 21101, you will receive a reply containing your NHIF membership number, the last month you made a payment, and the name of your employer (if applicable).

Method 3: Contacting NHIF Customer Care

  1. Dial NHIF Toll-Free Line: Call the NHIF Toll-Free Line at 0800 720 601.
  2. Speak with a Representative: Speak with a representative and request your NHIF membership number. They will be happy to assist you.

how to enroll in nhif

To enroll in the National Hospital Insurance Fund (NHIF) in Kenya, you can follow these steps:

Online Registration

  1. Visit the NHIF official website at
  2. Select “Employed” or “Self-employed”.
  3. Fill in the required personal information, including your name, ID/passport number, date of birth, gender, and county.
  4. If you are employed, provide your employer’s details, such as name, PIN, and postal address.
  5. Attach the necessary documents, such as your ID/passport and marriage certificate (if applicable).
  6. Submit your application.

Offline Registration

  1. Visit the NHIF official website at
  2. Select “Employed” or “Self-employed”.
  3. Fill in the form details.
  4. Attach a copy of your ID/passport and marriage certificate (if applicable).
  5. Click “save and submit”.
  6. You will receive an SMS on your number about the status of your application.

After successfully completing the application and being approved, you will need to visit the NHIF office you submitted your documents to to receive your NHIF card.

For those who are self-employed or retirees, NHIF membership is voluntary. However, for those who are employed in the formal sector, it is compulsory to be a NHIF member.


Knowing your NHIF number is crucial for accessing your account and ensuring that your contributions are properly recorded. By following the methods outlined above, you can easily check your NHIF number and maintain your healthcare coverage with the NHIF. If you have any questions or need further assistance, you can reach out to NHIF through their social media channels, such as Twitter, or by email at [email protected].

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