To change your NHIF facility, you can follow these steps:
Method 1: Using USSD Code, Mobile App, or Website:
- Dial *155# or use the “My NHIF” mobile app on Play Store or Apple Store.
- Select the option to change your outpatient facility.
- Follow the prompts to choose your new preferred facility.
Method 2: Using the NHIF Website:
- Visit the NHIF website and log in to your account.
- Navigate to the “Facilities” section and select “Change Outpatient Facility.”
- Choose your county and the preferred facility from the dropdown menu and confirm the change.
Method 3: In-Person Visit:
- If you prefer an in-person approach, you can visit your nearest NHIF branch and submit the change of medical facility form.
Note that there may be a delay in processing the request, and if this takes longer than usual, you may need to restart the application. Additionally, upon successful change, you will receive a notification from NHIF informing you of the changes in your account.
Read also:
- Best NHIF Outpatient Hospitals in Nairobi
- NHIF Accreditation Application Form Download + Guide
- Latest NHIF Application Requirements
- How To add dependents on the NHIF app
- Latest NHIF APP Download For Android Link + Guide