How to Update NHIF Details (3 Easy Steps)

How to Update NHIF Details

The National Health Insurance Fund (NHIF) is a state parastatal established in 1966 under the Ministry of Health, aiming to provide universal health coverage to Kenyans. With the introduction of the UHC Supa Cover, NHIF members can access various benefits, including inpatient and outpatient services, maternity packages, surgical packages, and more. In this blog post, we will guide you on how to update your NHIF details and access the services you are entitled to.

Updating Your NHIF Details

To update your NHIF details, follow these steps:

  1. Register as a member: Download the ‘My NHIF’ App available on the Play Store or Apple Store, or visit the NHIF self-care portal on the NHIF website (www.nhif.or.ke) to register as a member. You can also visit NHIF branches or Huduma Centres countrywide to register.
  2. Check your NHIF status: Log in to your account on the NHIF self-care website (www.nhif.or.ke) or use the NHIF toll-free line 0800 720 601 to check your NHIF contribution status. Alternatively, you can email [email protected] to request your statement.
  3. Update your contact details: If you have a valid mobile phone number on your NHIF account, you can update your contact details by visiting the NHIF self-care website or contacting their toll-free line.
  4. Access NHIF services: As a member, you can access services at any of the NHIF empaneled facilities countrywide. To find your nearest facility, visit the NHIF website or use the NHIF Mobile App.
  5. Pay NHIF contributions: Starting from December 8, 2023, all NHIF payments through mobile money platforms will only be made through the Government Pay bill Number 222222. Use the provided account numbers for different payment types (e.g., member contribution, employer contribution, member penalty, employer penalty) when making payments.

how to update nhif details online

To update your NHIF details online, follow these steps:

  1. Log in to your account: Visit the NHIF self-care website (www.nhif.or.ke) or use the NHIF Mobile App available on the Play Store or Apple Store. You can also dial the USSD code *155# to access the self-care platform.
  2. Change facility: If you want to change your preferred hospital or facility, log in to your account, click “Change Facility,” select “Member/Dependant,” choose “County,” and then select a hospital in your preferred county. Submit the changes.
  3. Update dependents’ details: To amend your dependents’ details, log in to your NHIF account using your email address and password, or create an account if you do not have one. Tap on the dependent’s registration on the menu, enter your national identity number, fill in all the necessary fields, and attach a scanned copy of the dependent’s colored passport photo.
  4. Check your NHIF status: To check your NHIF status, you can use the USSD code *155# and follow the prompts, or send a text message with your national identity number (e.g., ID 123456) to the NHIF status check number 21101. Alternatively, you can email [email protected] to request your statement.

By following these steps, you can easily update your NHIF details online and access the services you are entitled to as a member of the National Health Insurance Fund.

How to update nhif phone number

To update your phone number with NHIF, you currently need to visit the nearest Huduma Center (NHIF desk) or email NHIF at [email protected] to have your mobile phone number updated. Unfortunately, there is no option for members to update the phone number themselves online at the moment. If you have any further questions or need assistance, you can contact NHIF through their toll-free number 0800 720 601 or via email at [email protected].

Frequently Asked Questions

Some common questions and answers about NHIF include:

  • What is UHC Supa Cover?: UHC Supa Cover is a medical insurance cover that enables you and your family to enjoy an unparalleled benefit package.
  • Can I access services at any facility?: Yes, members can access services at any of the NHIF empaneled facilities countrywide.
  • What are the available services?: Members can access inpatient and outpatient benefits package, maternity package, surgical package, dialysis package, radiology imaging services, mental & behavioral health package, oncology package, emergency road evacuation services, and overseas benefits package.
  • How can I check my NHIF status?: Log in to your account on the NHIF self-care website (www.nhif.or.ke) or use the NHIF toll-free line 0800 720 601 to check your NHIF contribution status. Alternatively, you can email [email protected] to request your statement.

In conclusion, updating your NHIF details and accessing the services you are entitled to has never been easier. With the introduction of the UHC Supa Cover, Kenyans can enjoy comprehensive healthcare benefits. By following the steps outlined in this blog post, you can ensure that your NHIF details are up-to-date and that you can access the services you need when you need them.

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