Airtel Kenya Bonga Points: Earn + Redeem + Share Guide

Airtel Kenya Bonga Points: Earn + Redeem Guide

Are you an Airtel Kenya customer wondering about their loyalty reward program called “Zawadi Points,” commonly known as Airtel Kenya Bonga Points?

If so, you’ve come to the right place! In this blog post, we’ll explore everything you need to know about Airtel Kenya’s loyalty program, from earning points to redeeming exciting rewards.

So, let’s dive in and uncover the world of Airtel Kenya Bonga Points!

Airtel Kenya Bonga Points: The Basics

Yes, Airtel Kenya indeed has a loyalty reward program called “Zawadi Points,” commonly referred to as Airtel Kenya Bonga Points. Similar to Safaricom’s “Bonga Points,” this program allows customers to earn points for every Ksh.10 spent on Airtel’s chargeable services, including calls, data, and SMS.

Once earned, these points can be redeemed for various enticing rewards, such as phones, accessories, airtime, and data bundles.

Exciting, right?

Enrolling in Airtel Kenya Bonga Points

Enrolling in Airtel Kenya’s Zawadi Points is a breeze! Here are two simple methods to get started:

  1. Dial *326# on your Airtel line or open the phone app and dial *326#.
  2. Alternatively, send a text message with the word “ZAWADI” to 326.

Once you’re enrolled, the fun begins as you start earning points with every Airtel service you use!

Redeeming Airtel Kenya Bonga Points

Now comes the exciting part – redeeming your hard-earned Airtel Kenya Bonga Points for fantastic rewards! Here’s how to do it:

  1. Dial *326# on your Airtel line.
  2. Select the option for “redeem”.
  3. Choose your desired reward: airtime, data, or even phones and accessories.
  4. Enter the number of Zawadi points you wish to redeem and send.

For those eyeing phones and accessories, remember to select option 2 for “redeem,” and then option 3 for “devices and accessories”. With a few taps, you’ll be treating yourself to exciting rewards!

The Benefits of Airtel Kenya Bonga Points

Airtel Kenya’s Zawadi Points loyalty program offers a host of benefits for its users. Let’s take a look at what makes it so rewarding:

  1. Earn points: By using Airtel services like airtime, data, and SMS, you continuously accumulate Zawadi Points.
  2. Redeem points: With a growing points balance, you have the power to redeem them for airtime, data, phones, and accessories.
  3. Discounts galore: Enjoy special discounts on phones and accessories when redeeming your Zawadi Points.
  4. Free data: Stay connected with complimentary data rewards by utilizing your Zawadi Points.
  5. Easy enrollment: Enrolling in Airtel Kenya’s loyalty program is hassle-free and can be done via a simple phone call or text message.
  6. Customer care support: If you ever need assistance or have questions about your Zawadi Points, Airtel Kenya’s customer care is just a call away.

Checking Your Airtel Kenya Bonga Points Balance

Curious about your current points balance? Fret not! Checking your Airtel Kenya Bonga Points balance is a piece of cake:

  1. Dial *326# on your Airtel line or open the phone app and dial *326#.
  2. Select the option to check your points balance.
  3. Within seconds, your balance will be displayed.

For additional balances like redeemed airtime or data, dial 131 or 544, respectively. And if you have any inquiries, remember that Airtel Kenya’s customer care team is always ready to assist.

Exciting Rewards to Redeem with Airtel Kenya Bonga Points

Now that you’ve accumulated Zawadi Points, it’s time to explore the enticing rewards you can redeem:

  1. Airtime: Top up your airtime with ease by exchanging your Zawadi Points.
  2. Data: Stay connected with redeemable data bundles for browsing the internet.
  3. Phones and accessories: Choose from a delightful array of phones and accessories to suit your lifestyle.
  4. Free data: Enjoy complimentary data rewards by cashing in your Zawadi Points.
  5. Discounts: Unlock special discounts on phones and accessories as an added incentive.

Simply dial *326# on your Airtel line, select the option to redeem, and indulge in the rewards you desire. An excellent way to make the most of your Airtel Kenya Bonga Points!

Earning Airtel Kenya Bonga Points

Excited to earn even more Zawadi Points? Here are various methods to boost your points balance:

  1. Use Airtel services: Every time you make use of Airtel services, such as airtime, data, and SMS, you earn Bonga Points.
  2. Participate in promotions: Airtel Kenya regularly runs promotions where participating in specific activities or purchasing designated products can earn you bonus Bonga Points.
  3. Recharge your line: Simply recharging your Airtel line with airtime is another way to accumulate Bonga Points.
  4. Make payments: Utilizing Airtel Money or other Airtel payment platforms to make payments can also earn you Bonga Points.
  5. Refer a friend: Airtel Kenya’s referral programs reward you with Bonga Points for referring friends to join Airtel or for activating new lines.
  6. Participate in surveys: Keep an eye out for Airtel Kenya’s occasional surveys that reward you with Bonga Points for sharing your valuable feedback.

Remember to check your Bonga Points balance regularly by dialing *326# and selecting the option to check your points balance. Should you have any questions or encounter any issues with your Airtel Kenya Bonga Points, don’t hesitate to reach out to Airtel Kenya’s customer care.

The Validity of Airtel Kenya Bonga Points

As with any loyalty program, the validity of Airtel Kenya Bonga Points is essential to consider. However, there seems to be some discrepancy regarding the validity period:

  1. According to a tweet by Airtel Kenya, Bonga Points are valid for 7 days.
  2. On the other hand, an article on Tuvuti suggests that Airtel Kenya’s Zawadi Points (the same as Bonga Points) do not expire.
  3. In contrast, Safaricom’s Bonga Points (a different loyalty program) have a validity of three years.

To ensure you have the most accurate information on the validity of Airtel Kenya Bonga Points, it is best to contact Airtel Kenya’s customer care.

Transferring Airtel Kenya Bonga Points

While Safaricom’s Bonga Points can be transferred to another number, there is no specific information available regarding transferring Airtel Kenya Bonga Points to another person. It appears that the program focuses on individual rewards and benefits rather than facilitating point transfers.

To confirm whether Airtel Kenya Bonga Points can be transferred, it is recommended to contact Airtel Kenya’s customer care or refer to their official website for the most accurate and up-to-date information.


Congratulations! You are now well-versed in all things related to Airtel Kenya Bonga Points. From enrolling in the loyalty program to redeeming exciting rewards, earning points, checking balances, and understanding validity, you have the tools to make the most of this fantastic program.

So, go ahead, explore, and enjoy the rewards and benefits Airtel Kenya has to offer. And remember, for any queries or assistance, their dedicated customer care is just a call away. Happy Bonga Points earning and redeeming!



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