Where to Buy KPLC Tokens: A Comprehensive Guide

Where to Buy KPLC Tokens: A Comprehensive Guide

If you’re a resident of Kenya and a customer of Kenya Power, you may find yourself in need of purchasing KPLC tokens for your electricity consumption. Whether you’re a first-time buyer or simply looking for alternative methods, this guide will provide you with valuable information on where to buy KPLC tokens conveniently and securely.

M-Pesa: The Most Common Method

The most popular and widely used method to buy KPLC tokens is through M-Pesa, a mobile money service that has revolutionized financial transactions in Kenya. Follow these simple steps to purchase tokens using M-Pesa:

  1. Go to your M-Pesa menu on your mobile phone.
  2. Click on “Lipa na M-Pesa,” which translates to “Pay with M-Pesa.”
  3. Select “PayBill” from the options presented.
  4. Enter the KPLC business number, which is 888880. This unique number ensures that your payment is directed to Kenya Power.
  5. Proceed by entering your account number, which can be found on your electricity bill or meter.
  6. Specify the amount of money you wish to use for purchasing the tokens.
  7. Enter your M-Pesa PIN to authorize the transaction securely.
  8. Finally, click on “Send” and patiently await confirmation messages from both M-Pesa and Kenya Power.

Alternative Channels for Purchasing KPLC Tokens

While M-Pesa is the go-to method for most customers, there are other avenues available for buying KPLC tokens. Here are three additional channels you can explore:

1. Authorized Banks

Several authorized banks facilitate the purchase of KPLC tokens. These institutions have integrated their banking systems with Kenya Power to provide a seamless token buying experience. The following banks are authorized to sell KPLC tokens:

  • Absa Bank
  • Citi Bank
  • Cooperative Bank
  • Family Bank
  • Equity Bank
  • I&M Bank
  • NCBA Bank
  • Stanbic Bank
  • National Bank
  • DTB Kenya Limited
  • KCB Bank

By visiting any branch of the above-listed banks, you can make your token purchase conveniently. The bank staff will guide you through the process and ensure a smooth transaction.


For those who prefer a more direct and accessible approach, purchasing KPLC tokens through USSD (Unstructured Supplementary Service Data) is an excellent option. Simply dial *977# on your mobile phone, and a menu with prompts will appear.

Follow the instructions to complete your token purchase. USSD is a quick and user-friendly method that doesn’t require an internet connection, making it an accessible choice for many customers.

3. KPLC Banking Halls

If you prefer a face-to-face transaction, you can buy KPLC tokens at any KPLC banking hall.

Visit the nearest KPLC office or branch, and the friendly staff will assist you in purchasing the tokens directly. This option is ideal for those who prefer personal interaction and guidance throughout the process.

Important Note: Authorized Channels Only

It’s essential to note that Kenya Power no longer allows third-party agents to sell KPLC tokens. To ensure a secure and legitimate transaction, it is strongly advised to buy tokens exclusively from the authorized channels mentioned above. This precaution protects you from potential fraud or unauthorized transactions.

By following the recommended methods and purchasing tokens solely from authorized sources, you can be confident in the integrity of your transaction and enjoy uninterrupted electricity supply.

I hope this comprehensive guide has provided you with valuable insights into where to buy KPLC tokens. Now you can conveniently choose the method that suits you best and ensure a seamless experience in managing your electricity consumption.

Should you have any further questions, feel free to reach out and seek assistance. Happy token purchasing!

Disclaimer: The information provided in this article is accurate to the best of our knowledge at the time of writing. However, procedures and regulations may change over time, so it’s always advisable to double-check with the relevant authorities or service providers for the most up-to-date information.

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By Guides.co.ke

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