NHIF members in Kenya can select or change their preferred hospitals using their mobile phones via USSD, the NHIF app, or the self-care portal.
To change the hospital via USSD, members can dial *155# on their mobile phones, select their preferred language, enter their ID number, and follow the prompts to choose or change their outpatient facility.
To change the hospital via the NHIF app or self-care portal, members need to log in, enter their ID number, and follow the prompts to select or change their outpatient facility.
NHIF members can access a list of contracted hospitals on the NHIF website or by dialing *155# on their mobile phones.
Read also:
- How to Register for NHIF (Online + USSD + App)
- Latest NHIF Login Portal Link + Guide
- www.nhif.or.ke employer portal login Link + Guide
- Latest NHIF Byproduct Guide + Link
- Latest NHIF Paybill Number for Employers