How to Withdraw Money from Equitel Line

How to Withdraw Money from Equitel Line

If you’re an Equitel user and need to withdraw money from your account, you’re in luck! Equitel provides two convenient methods for withdrawing money: through an ATM or via an Equity agent. In this article, we’ll guide you through the step-by-step process of withdrawing money from your Equitel line, ensuring that you have all the necessary information to make your transaction smooth and hassle-free.

Method 1: Withdrawing from an ATM

Withdrawing money from an ATM is a quick and straightforward option. Just follow these steps:

  1. Locate an Equity Bank ATM machine near you. Equity Bank has an extensive network of ATMs throughout Kenya, making it easily accessible for Equitel users.
  2. Press the “Equity” button on the ATM machine. This will ensure that you are using the Equitel service specifically.
  3. Enter your Equitel phone number using the ATM keypad. Make sure to double-check the number for accuracy.
  4. Select the amount of money you want to withdraw from your Equitel account. Take your time to choose the desired amount.
  5. Enter your PIN on the ATM keypad. This is an important security measure to authenticate your transaction and protect your funds.
  6. Finally, once the transaction is processed successfully, collect your cash from the ATM. Congratulations! You have successfully withdrawn money from your Equitel line using an ATM.

Method 2: Withdrawing from an Equity Agent

If visiting an ATM is not convenient for you, don’t worry! Equitel also provides the option to withdraw money through authorized Equity agents. Here’s how you can do it:

  1. Dial *247# on your Equitel line. This code will initiate the Equitel USSD menu on your phone.
  2. Select “My Money” from the menu options. This will lead you to a submenu specifically tailored for managing your funds.
  3. Within the “My Money” submenu, choose “Withdraw Money” to proceed with the withdrawal process.
  4. Select “Agent Withdraw” from the available options. This indicates that you want to withdraw money through an Equity agent.
  5. Choose the account from which you wish to withdraw the money. Ensure that you select the correct account if you have multiple accounts linked to your Equitel line.
  6. Enter the agent number provided by the Equity agent. This number serves as a reference to identify the specific agent who will assist you with the transaction.
  7. Specify the amount of money you want to withdraw. Take a moment to consider the required cash and enter the corresponding value accurately.
  8. Enter your PIN to authorize the transaction. Your PIN is a crucial security feature, so keep it confidential and known only to you.
  9. Finally, when the transaction is confirmed, collect your cash from the agent. You’ve successfully withdrawn money from your Equitel line through an Equity agent!

This method allows you to withdraw money from your Equitel line.

Important Considerations

Now that you know the withdrawal methods, let’s cover some essential points and additional information to keep in mind when withdrawing money from your Equitel line:

  • To withdraw money, you must have a valid Equitel SIM card and know your PIN. These are vital for accessing your account and ensuring secure transactions.
  • Remember that you can only withdraw money from accounts that are linked to your Equitel line. Make sure your desired account is correctly linked to your Equitel service.
  • The maximum amount you can withdraw in a single day is Ksh.100,000. This limit is in place to ensure the safety and security of your funds.
  • If you choose to withdraw money from an ATM, you will be required to enter your PIN twice during the transaction. This double authentication adds an extra layer of security.
  • When withdrawing money from an agent, it’s advisable to carry your identification document. The agent may request it as part of their verification process.

Withdrawal Charges

It’s crucial to be aware of the charges associated with withdrawing money from your Equitel line. As of now, the following withdrawal charges apply:

  • Minimum withdrawal amount: Ksh.2,501
  • Maximum withdrawal amount: Ksh.35,000
  • ATM withdrawal charge: Ksh.54
  • Agent withdrawal charge: Ksh.30

Please note that these charges are subject to change, so it’s always a good idea to stay updated with the latest fee structure.

Read also: Latest Equitel Withdrawal Charges

In Conclusion

Withdrawing money from your Equitel line is a breeze when you know the process. Whether you prefer the convenience of an ATM or the assistance of an Equity agent, Equitel offers you multiple options to access your funds. Just follow the simple steps we’ve outlined in this article, and you’ll be able to withdraw money from your Equitel line hassle-free.

Remember, Equitel’s reliable services and user-friendly features are designed to make your banking experience smoother and more convenient. Enjoy the benefits of quick and secure transactions as you manage your finances with ease!

We hope this article has provided you with the guidance you needed. Happy banking!



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