The National Health Insurance Fund (NHIF) is a government agency in Kenya that provides health insurance to Kenyan citizens. If you are an NHIF member and have any queries, concerns, or clarifications, you can contact NHIF customer care through various channels.
NHIF customer care can be reached by calling their toll-free line 0800 720 601. You can also email them at [email protected] or [email protected] for general inquiries and complaints, respectively. If you suspect any fraudulent activity, you can email [email protected]. NHIF also has a social media presence on Facebook, Twitter, Instagram, and LinkedIn, where you can reach out to them.
NHIF has a self-care platform that allows members to access services online. Members can register online through the NHIF website or the My NHIF app, available on the App Store or Play Store. The self-care portal allows members to check their account status, make payments, and access other services.
NHIF has branches across the country, and members can access services at any of the NHIF empaneled facilities countrywide. NHIF services can also be accessed at all Huduma Centres across the country. You can find the nearest NHIF branch by visiting their website and clicking on the “Branches” tab.
In conclusion, NHIF customer care can be reached through various channels, including a toll-free line, email, social media, and self-care platforms. Members can also access NHIF services at any of the NHIF empaneled facilities countrywide or at Huduma Centres.
Read also:
- How To Check NHIF Status FAST
- NHIF hospital selection via phone Guide
- How to Register for NHIF (Online + USSD + App)