Reactivating a Telkom SIM Card in Kenya Tutorial

Reactivating a Telkom SIM Card in Kenya Tutorial

If you need to reactivate your Telkom SIM card in Kenya, you can follow these steps to ensure a smooth process. Reactivating a SIM card typically involves checking the registration status, ensuring the correct internet settings, and possibly visiting a Telkom shop if necessary.

How To Reactivate a Telkom SIM Card in Kenya

Checking SIM Card Registration Status

To check the registration status of your Telkom SIM card, you can follow these steps:

  1. Go to the registration portal.
  2. Enter your Telkom Kenya number.
  3. Enter your ID number.
  4. Upload the front and back sides of your national ID.

If you have registered your Telkom SIM card but need to confirm the registration status, you can dial *232# to receive details of the registration, including your name, identification number, and date of birth.

Internet Settings

To ensure that your Telkom SIM card has the correct internet settings, you can follow these steps:

  • Automatic Setup:
    • Open the Messages app and send a blank SMS to 1234. You will receive Telkom internet settings in a message. Save the settings and restart your phone.
  • Manual Setup:
    • For Android phones:
      1. Switch on the Mobile Data option.
      2. Tap the Settings app, select Connections, and then Mobile network.
      3. Turn on data roaming and select Access Point Names.
      4. Add a new APN/point name with the following settings:
      • Name: Telkom
      • APN: telkom
      1. Save the settings.
      The data icon will show at the top if the setup was successful[2].
    • For iPhones:
      1. Launch the Settings app, tap on Mobile Data, and click on Mobile Data Network.Enter the following settings:Name: TelkomAPN: telkomSave the settings.
      The data icon will show at the top if the setup was successful[2].

Visiting a Telkom Shop

If you encounter difficulties with the above steps or if your Telkom line has been terminated due to inactivity, you may need to visit a Telkom shop to access a new Telkom line[5].

By following these steps, you can reactivate your Telkom SIM card in Kenya and ensure that it is registered and has the correct internet settings for your usage.

For more information, you can refer to the USSD Short Codes to Manage Your Telkom Kenya Line provided by Techweez.

Please note that the information provided is based on the available search results and may be subject to change.

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By Guides.co.ke

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